Privacy Policy

Privacy Policy

Introduction

Welcome to https://mercedes-headlight-adjustment.collision-talk.com (hereafter referred to as “Mercedes Headlight Adjustment” or “we,” “us,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal data. This Privacy Policy explains our practices regarding the collection, handling, and protection of information from users accessing our website, applications, services, and products.

Scope

This policy covers all aspects of our digital presence, including but not limited to:

Please note that this policy does not extend to third-party platforms, applications, or services you may access through links on our website. These external entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy governs your interactions with us in the following scenarios:

  • When you create an account and use our applications and services as an authorized user.
  • During your visits to our websites linked to this privacy policy.
  • When you receive communications from us, such as newsletters, emails, telephone calls, or text messages (SMS).

Personal Data Collection

We collect various categories of personal data, including:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, and registration data.
  2. Payment Information: Data related to transactions, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Records of financial transactions, purchase history, and banking information.
  4. Purchase Information: Details about products or services you have purchased from us, including order numbers and purchase dates.
  5. Mobile Device Identifiers: Unique identifiers associated with your mobile device, such as IP addresses, device tokens, or advertising IDs.
  6. Location Data: Geolocation information provided by your browser or device when using our location-based services.
  7. Feedback: Comments, reviews, and responses you submit to us through surveys, forms, or customer support channels.
  8. Social Media Information: Data from social media platforms when you choose to connect your account with our services.
  9. Product Information: Details about the products you view, search for, or purchase on our site.

We collect this data through multiple sources:

  • User input forms and registration processes.
  • Automatic tracking technologies like cookies, web beacons, and server logs.
  • Third-party service providers who assist us in processing personal data (subject to their respective privacy policies).

Cookies

We employ cookies to enhance your experience on our website and for analytical purposes:

  • Strictly Necessary Cookies: Essential for navigation and functionality, ensuring the secure performance of our services.
  • Preference Cookies: Customizing your user preferences, such as language settings and display options.
  • Analytics Cookies: Tracking aggregated data about visitors to improve our website’s content and performance.

Users can exercise control over non-essential cookies through our Cookie Manager, allowing you to opt-out of certain tracking activities.

Retention and Deletion

We retain personal data for as long as it is necessary for the purposes it was collected, including:

  • Fulfilling your orders or providing the requested services.
  • Complying with legal obligations and regulatory requirements.
  • Conducting analytics and improving our platform.

Once the purpose of data collection is no longer relevant, we delete or anonymize the information to protect your privacy.

Security Measures

We have implemented robust security measures to safeguard your personal data:

  • Encryption of data during transmission and storage using industry-standard protocols.
  • Engagement of secure third-party processors who adhere to strict data protection standards.
  • Regular security audits and updates to identify and mitigate potential risks.

Children’s Privacy

We do not knowingly collect or solicit personal information from children under the age of 18. If you believe we have collected such data in error, please contact us through the channels provided below, and we will take immediate steps to rectify the issue.

Your Rights

Depending on your jurisdiction, you may have certain rights regarding your personal data, including:

  • Access to and rectification of your data.
  • Erasure or deletion of your data.
  • Restriction or suppression of processing activities.
  • Data portability, allowing you to transfer your data to another controller.
  • Objection to the processing of your data for specific purposes.
  • Non-discrimination in our services based on your exercise of privacy rights.

To exercise these rights or submit a complaint, please reach out to our Privacy Team via email at [email protected] or through written correspondence to the address provided on our website. We will respond to your request in accordance with applicable laws and regulations.

Changes to Policy

We reserve the right to update this Privacy Policy from time to time, and any changes will be posted on this page. We encourage you to review this policy periodically to stay informed about how we protect your personal data.

Contact Information

For privacy-related inquiries, unsubscribe requests, or if you have any questions regarding our data practices, please contact us:

We are committed to addressing your concerns and ensuring a transparent and secure user experience.